Care Management
CareConnect Program
Emergency Medicine Care Management
Inpatient Care Management
CareConnect is a free program designed to help you stay healthy, organized, and supported in every part of your primary care. We work with your doctor to make sure nothing falls through the cracks, from appointments to medications to connecting you with the resources you need.
Inpatient Care Management
Emergency Medicine Care Management
Inpatient Care Management
At United Care of Massachusetts, our Hospital Inpatient Care Management program is here to support you while you’re in the hospital—and help you successfully transition back home.
We work alongside your medical team to understand your needs, help you plan for discharge, and connect you to the right services once you leave the hospital
Emergency Medicine Care Management
Emergency Medicine Care Management
Emergency Medicine Care Management
United Care of Massachusetts provides Emergency Medicine Care Management to support individuals who frequently use emergency departments (EDs) for complex medical, mental health, or social needs. Our goal is to reduce unnecessary ED visits, improve care coordination, and connect patients to long-term, community-based support.
Mental Health Care Management
Mental Health Care Management
Mental Health Care Management
At United Care of Massachusetts, we provide Mental Health Care Management to help individuals living with mental health conditions access the care, stability, and resources they need to thrive. Whether you're navigating anxiety, depression, bipolar disorder, PTSD, or another mental health challenge, we’re here to walk alongside you.
HIV/AIDS Care Management
Mental Health Care Management
Mental Health Care Management
At United Care of Massachusetts, we provide HIV/AIDS Care Management that centers your health, dignity, and quality of life. Whether you’re newly diagnosed or have been living with HIV for years, we’re here to support you in staying healthy, connected to care, and empowered in your journey.
Transgender Care Management
Mental Health Care Management
Transgender Care Management
At United Care of Massachusetts, our Transgender Care Management program offers compassionate, respectful, and individualized support for transgender, nonbinary, and gender-diverse individuals navigating the healthcare system.
Central Massachusetts Providers Network (CMPN)
The Central Mass Providers Network (CMPN) is a collaborative coalition of healthcare, behavioral health, and community-based organizations dedicated to improving the quality, coordination, and equity of care across Central Massachusetts. Through shared resources, integrated referral pathways, and strong cross-sector partnerships, the network supports providers in delivering seamless, whole-person care.
CMPN serves as a regional hub for communication, problem-solving, and innovation—helping agencies work together more effectively, reduce barriers for clients, and strengthen the overall system of care. By bringing providers to the same table, we work toward a healthier, more connected future for every resident of Central Massachusetts.
Central Massachusetts Behavioral Health Network (CMBHN)
The Central Massachusetts Behavioral Health Network strengthens regional behavioral health systems by uniting mental health providers, improving care coordination, and expanding access to equitable, person-centered support. We work collaboratively to address gaps, share resources, advocate for community needs, and ensure that all individuals in Central Massachusetts can access the mental health care they need to thrive.
Central Mass Community Support & Social Determinants Network (CM-CSSDN)
The Central Mass Community Support & Social Determinants Network (CM-CSSDN) is a regional collaborative of community-based organizations, housing programs, food access providers, employment services, care navigation teams, and health equity partners working together to strengthen the non-medical supports that shape everyday health. By improving coordination and communication across systems, the network helps individuals and families access essential resources more quickly and effectively.
Weather Closure Notice – Tuesday, December 2, 2025
Due to the forecasted weather conditions, all Worcester and Boston area offices will be closed on Tuesday, December 2, 2025.
- There will be no in-person case management appointments and no home visits.
- All scheduled appointments will be conducted via telehealth. At your appointment time, please log in as usual and your Case Manager will meet with you.
Transportation services will also be suspended. There will be no transportation provided to non-urgent medical appointments.
Thank you for your understanding. Stay safe.